Support
CONTACT US:
We are here to help with questions, troubleshooting, buying supplies, traveling, technical and medical issues.
Register my product:
Registering your product is easy. Just email us at Care@mypurmist.ca with the following information:
- Date of purchase
- Place of purchase (store name or online store name)
- Serial number (found on bottom of device)
- Full name
- Email address
- Address
- Please attach a picture, PDF or email of your purchase receipt to this email.
Submit a warranty claim:
Email us at Care@mypurmist.ca if you have a warranty issue.
Tips and Tricks:
Download Frequently Asked Questions, Tips and Troubleshooting for our devices here.
Download manuals here:
Manuels en français
Corporate offices:
Vapore LLC dba Mypurmist
1647 Willow Pass Road, PMB3
Concord, CA 94520
U.S.A.